Effective: [add date]
About us
TMPro Support is an independent company. We are not Temu and are not affiliated with, endorsed by or sponsored by Temu. Temu is a trademark of its owner.
Services
We provide general information and guidance about Temu orders, returns, billing and accounts. We do not access your account or decide outcomes.
No guarantee
We do not guarantee refunds, replacements or account recovery. Those decisions belong to Temu and your payment provider.
Charges
Any fee will be disclosed before you agree, and you will not be charged without your consent.
Your responsibilities
- Give accurate information.
- Protect your credentials.
- Use our guidance at your own discretion.
Liability
As far as the law permits, we are not liable for indirect or consequential loss.
Changes
We may update these terms. The effective date shows the latest version.