TMPro SupportItems in a single order may come from different sellers or warehouses, so they can ship separately and arrive on different days.
What to do
- Open the order and check whether each item has its own tracking.
- Track each parcel on its own.
- Wait until the latest estimated date before assuming something is missing.
If an item is still missing after its own estimate has passed, raise it for that item rather than for the whole order.
Still stuck? Call 1-888-884-3909